Customer Comments

Thanks Gary,

Got the table Saturday, Jim put it together, and it's next to one of my gliders! Color exactly the same as the table that's been sitting outside for 3 years! That's a wonderful thing! Ha!

Thank you for a quality product.

Barb H.

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Hi Gary,

I have been meaning to get in touch with you but my computer has been down among other things. I just wanted to let you know that the train (Backyard Creations) arrived safely and it is a big hit. Everyone is thrilled with the look and the quality. Ivan did a wonderful job. Thank you for helping us get such a fabulous addition to our playground. Now all we are waiting for is the weather to start cooperating.

Leslie

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Gary, Almost forgot to get back to you. Everything was there and went together fine. The furniture looks great on our screened in patio. Great stuff and was a pleasure doing business with your company. Take care,

Tony C.

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Thank You -- love my furniture. Quality workmanship. Thanks for your patience and the time you spent with me

Have a great summer.

Pam L.

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I received the replacement hardware today and want to thank you so much for your prompt attention to my problem. All retailers should be as responsive as you have been. As I said, I really like my furniture and will enjoy it for many years.

Again, thank you.

Sincerely,

Marilyn

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We received our order. We love the mail basket. Quality is excellent, as was the service. Happy Holidays!

Carol S
Vermont

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Dear "Friends",

I just completed assemblng the glider. This is the biggest undertaking I have made since I have been alone....The chaise went together easily, but the glider took a few more days since the hospital has been so busy and I honestly lack spatial ability even with a diagram...HOWEVER, your wonderful diagrams and all inclusive kit were all a woman would want. The furniture looks wonderful on my porch. I will again do business with you without hesitation and will recommend my friends - Thanks for making such a sound and wonderful product....

Barbara B.
San Angelo, Texas

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Received the part on Monday - thanks for your speedy customer service, it is appreciated and the furniture is already well loved! What a fabulous addition to my decks/patio - we look forward to many, many years of use without any hassles of storage, protection and difficult cleaning. Will let you know how it survives the first winter!

Robbin

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Remember Me, I'm the one whose Husband drove all day to get your product

I just wanted to say that the swing and bench were well worth the trip. We love them. And, thanks for answering your phone after hours to help us get the furniture put together that night.

Take care, Wendy

Wendy

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We received the shipment (estimate # 1650) Friday. I spent a few hours yesterday with my ratchet and Crescent wrenches assembling all the units. I am pleased to report all the holes lined up as expected and all the fastener parts were installed as expected. They look very nice and match the color of our paver patio very well with the black highlighting the units very well.

Nick U.

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Gary, we arrived home around 4pm. The furniture is on our porch & it looks great!!!!!!! Thanks for everything.

Gail

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Gary, I just wanted to email you and say, "Thanks." The Rose Arbor Swing was finally completed this past week and it is wonderful.

The man who installed it for us is a retired home builder/contractor. He said it was very well made and was impressed with the construction. 'It fits perfectly into the spot in our yard where we placed it. I appreciated working with you via phone and email, particularly your helpfulness and you willingness to respond to questions so promptly.

I''ll be glad to pass your name on to other folks who might be interested in your products. Sincerely, Vicki E.

Vicki E.
Schaumburg, IL

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I just wanted to let you know that they all came on Friday night, were all waiting by my door, and I put them all together Saturday morning, and they're Great! they're perfect for the room, just what we wanted. Please add our address to any Sale E-mails that you send out, just in case we're looking for more pieces

Bill

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We absolutely love the furniture we bought last year - now we're adding to it. :-)

Pam
Carrollton, Tx

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Thought you'd like to know that the swing was delivered to my home about 2 hours ago, and it's already assembled and about to be hung! How's that for perfect timing? It has been a pleasure to do business with you.

Sue

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Gary,

Thanks so much for your kindness this morning. I can tell your business is built on customer service and not price, and that is the way it should be.

My wife and I are looking forward to using the glider later this week, thanks again.

George

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I received the replacement parts on Fri morning 8/31. The timing worked out perfect. The chairs are now completely assembled and we like them very much.

Thank you,

Bob J.

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Hi...We put our burgundy chairs together today in time for our labor day picnic. The first one took a few minutes longer, but the second one went together in 17 minutes!

I love that there are no directions...just pictures! They were very easy to assemble and we love them.

...keep me in the loop of new product development. I want a four person covered swing made from milk cartons and maybe some benches. Probably some stuff I want that I don't even know I need too :)

Joanne

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Thanks! They (2 Poly Comfo Adirondack Chairs) arrived and they look great....though we haven't had time yet to put them together. I look forward to putting them together and having a test sit in them. Thanks again. and keep me on your info list as you make more products out of the milk cartons.

Joanne

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Gary,
Furniture is put together and everything turned out very nice. Overall was pleased with experience.
Thanks

Bryan

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Gary,
Your guys, Lee & Ben, did a great job and were very pleasant to deal with.

Thanks,

The gazebo looks great!

Charlie
Lebanon, PA

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Thanks so much for all of your efforts to please us. We received the glider yesterday and I am getting ready to assemble, again I thank you personally for your service, it has been a pleasure working with you and your company.

George

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Gary my order arrived and the cartons were in very good shape UPS does a nice job. Well I am not Tim the Tool man I was able to assemble the chairs and table without much trouble. I am sure we will enjoy them for many years to come I am so happy I found your web site and will be sure to pass it along to anyone needing deck furniture. Thanks very nice product

Charles

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I wanted to send you a note about the installers......

People often are quick to complain but slow to praise so I wanted to get this word to you fast.

The installers were very professional, friendly and polite. They appeared to have a great work ethic and wanted us, the customer, to be satisfied. It is a pleasure to have people like this at your home and they definitely reflected well on the entire organization.

Doug

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Thank you so much for taking your time to show us the factory operation last week. The Amish country in Ohio is a wonderful place to visit, and we miss the cool temperatures. We thoroughly enjoyed the tour; seeing how it is made makes our polywood furniture even more special!

We previously purchased two of the PVTC 2400 2' chairs Poly Curve-Back in weatherwood from you. We were impressed with the personalization that we saw and wondered if it would be possible for you to personalize the top of the back of each of the two chairs and just send us those two pieces to replace the tops we currently have.

Thanks again for all your help!

Dennis and Debbie

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Prepaid pickups can be made at the Blade Road, Malvern
or Berlin locations with prior appointment. Call to make arrangements.